TERMS AND CONDITIONS
At Driver-Guide France, we want all our customers to be satisfied. That’s why we’ve set out our general terms and conditions, so that whether you’re looking for a private driver for custom tours for individuals or small groups in Paris, or a chauffeur driven car in Le Havre, you know what to expect.
Our prices include:
Transport in an air-conditioned vehicle for up to 8 people (prices on request for vehicles to carry up to 13 passengers,) the services of a private driver / qualified tourist guide, guide refreshments, fuel, car parking and road tolls, the audio guide at Versailles.
Our prices do not include:
Entry charges to museums and monuments, reservation charges (Versailles excepted), meals and personal expenses, the audio guide at the Louvre / Orsay museums.
How to book:
Your reservation will be confirmed upon receipt of a 15% deposit. This may be paid using our Online Payment link (website top-menu link)
Cancellation fees will apply if you cancel your reservation:
- Less than a month before the departure: 10 %
- Less than 2 weeks before the departure: 20%
- Less than a week before the departure: 30 %
- Less than 72 Hrs before departure day: 40 %
- Less than 48 Hrs before departure day: 50 %
- The same day: 100 %
N.B: In case of cancellation less than 10 days before the date of the tour, entrance tickets to the Louvre museum and the palace & Estate of Versailles are not refundable!
9, allée des Eiders
75019 Paris FRANCE
Phone : +33 (0) 142 407 554
Capital de 20.000 €
N° SIREN : 751 363 3344
Code APE : 4939 B
- Registered to the Official French Tourist Authority:
Atout France 79/81 rue de Clichy-Paris 75009 Paris.
- Registre des Exploitants de Voiture de Tourisme avec Chauffeur:
Registration N ° 2014/075 120 127 “hired limousine” Register
- Registration as an Official Travel Agency:
Licence N° 2014/075 120 279
- Ministry of Transport:
Licence N° 2009/11/0001805
- Registration as an Official Tourist National Guide (Paris Préfecture):
Licence N° 12 75 275 P
- Financial Guarantee:
GROUPAMA ASSURANCE – CRÉDIT – 8-10 RUE D’ASTORG, 75008 PARIS, FRANCE
- Professional Liability Insurance for travel agencies
(Article 6 of Decree No. 94490 of June 15, 1994):
HISCOX EUROPE UNDERWRITING LIMITED – 19 RUE LOUIS LE GRAND, 75002 PARIS CEDEX, FRANCE
The information provided by the User on the Website is used to process and fill his orders.
In accordance with Article 32 of the Data Protection Act of January 6, 1978 amended by Law 2004-801 of August 6, 2004, the information needed to process and fill orders is marked with an asterisk on the Website’s pages.
Requests for other information that is considered optional, or for information regarding the User’s interests in order to send him offers of services are to better know him and to improve the services offered to him.
These General Terms are governed by French law. Any dispute concerning their interpretation and/or execution is referred to the Court of Arbitration of Paris.